Services — Wayfinder

Facilitation and Experience Design

When you want to hear from everyone and make sure your group is aligned and enthusiastic about next steps, Wayfinder is your go-to.

A Wayfinder experience draws out the knowledge and longing inside of individuals and cultivates wisdom and flow in groups.

If you want group cohesion and deep understanding, Wayfinder will get you there through experiential processes, thoughtfully sequenced agendas, conscious listening, and guided conversation.

When systemic change is important, Wayfinder will help you engage the right people, create conditions where those people can talk honestly and respectfully, and keep the process moving.

Full Service Facilitation

Wayfinder is available to:

Refine your Outcomes • Design the Experience • Facilitate your Engagement • Summarize the Results • Guide Reflection • Provide Ongoing Support

Steps in A Full Service Facilitation Experience

Initiation + Activation

Intentions/ Purpose
Inquiries/ Questions
Team/ Resources/ Place
Results/ Destination
Agenda/ Map
Support/ Structure

Gathering + Sensing

Convene/ Meet
Learn/ Investigate
Listen/ Sense
Generate/ Ideate
Synthesize/ Understand
Engage/ Inspire

Reflection + Prototyping

Look back/ Look out
Experiment/ Prototype
Learn/ Refine
Structure/ Practice
Report/ Harvest

Support + Tending

Re-tune/ Align
Be accountable
Commit/ Deepen
Build/ Expand
Strengthen/ Flex

The journey is always customized to the client’s needs. The first three steps are always included:

Initiation + Activation makes sure we know where we are going together, and collects the needed resources for us to get there.

Gathering + Sensing happen when we come together to do whatever we need to do together. This part is highly individualized.

Reflection + Prototyping is necessary, although often skipped. It is necessary because the purpose of meeting is to create change and this is more effective when we take the time to learn from the gathering and lay out some initial steps or experiments for enacting the change we want to see.

Support + Tending are how you help the change stick, which is the HARDEST part. This often involves follow-up coaching with the core team or leaders to tweak, refine, strategize, and encourage their progress. It might also call for additional Gathering + Sensing engagements with a wider group to keep the initiative moving and effective.

Invite Wayfinder to join your team for:

Long Term Support

through social change that involves multiple parties and systemic framing
through a planning process that requires in-depth information gathering and visioning
through organizational culture shifts that entail layers of change and practice to solidify a new normal
Medium Term Support

through transitional moments that involve loosening our grip and opening to what’s next
through community engagement processes that harvest both common and bold ideas from a wide range of parties
through high value meetings that gather important players for a day or three
Short Term Suppport

through one-off meetings that re-set the direction and tone of a group
through knowledge sessions that distribute, collect, and generate ideas
through one-time gatherings that mark transitional moments
through consultation on the design of a meeting or workshop - that you lead

Email Jeanie About your group's needs

It starts with a conversation to suss out what you need and find out what I might do to approach your situation.

Consultation on your next meeting design

When the path forward isn’t exactly clear…

Sometimes you have it mostly figured out, but you could really use a leg up.

A little bit of help can be A LOT of help.

An hour or two of consultation with someone who can listen to your exact needs, offer simple solutions that you can implement, and get you feeling good about your project, can be an easy next step.

Wayfinder provides hourly consultation for:

Meeting design - you know you can lead the meeting, but are feeling less sure about how to put something together that will really work.
- Jeanie has decades of experience designing engagements and can easily suggest exercises, sequences, and whole agendas.
Facilitation technique - the agenda isn’t complicated, but you want to make sure everyone is heard and the meeting begins and ends in a good way.
- Jeanie knows the techniques that enhance engagement - and those that crush it. She can quickly get you up to speed on the things to do that will make your next meeting a breath of fresh air.
Coaching on next steps - you just need someone to talk to about all the moving parts. You know you can execute, but it’s all a lot right now.
- Jeanie is a certified coach, well versed in systems thinking, an attentive listener and well-equipped with questions and exercises that can shift thinking, clarify situations and open up possibilities.